help center

Using FITCLUB

Getting Started

FITCLUB let's you get training through your phone.

Download the app here and create an account. You can sign up via username or with Facebook.

Training

First, request training through the app.

You can message and choose any trainer you want.

When you send a user money, they will be able to send you workouts and training for 30 days. *Users will receive payment after your 30 days of training, and the user who recieves payment will be responsible for any fees or taxes.

Tracking Workouts

You can track weight, reps, time, and distance for exercises during a workout.

Normal Workouts vs Interval Workouts

Normal workouts are the standard workouts that can be customized with exercises containing weight, reps, time, and distance.

Interval workouts are designed so every exercise and set has a time interval. Just press Start, and let the app take you through your training.

Sharing Stories

You can share photos and videos with your friends in the app. Once media is shared, it is on your story for 24 hours.

FITCLUB for Business

Training Users

FITCLUB let's you train users all around the world through their phones.

Business accounts can use FITCLUB's mobile app or web app.

You can message users, accept payments, and grow your fitness training company and brand.

Creating Normal Workouts vs Interval Workouts

Normal workouts are the standard workouts that can be customized with exercises containing weight, reps, time, and distance.

Interval workouts are designed so every exercise and set has a time interval. These workouts allow the user to just press Start, and let the app take them through their training.

Creating Exercises

FITCLUB has a +550 exercise database available to customize with weight, reps, time and distance. *We're constantly adding to this database.

Every exercise has it's own unique customizable attributes.

All exercises have the option of attaching media such as photos or videos (15 sec max). 

Group / Supersets

Group / Supersets provide the ability to cycle through exercises when a workout is being done. This is an essential feature for creating Yoga Sequences, Crossfit workouts, or general super setting in weight lifting.

Sending Workouts

A workout will be in users' feeds for 24 hours after being sent.

Workouts can be edited or deleted after they are sent. (just in case there were any mistakes).

Payments

A user is charged immediately when they send you a payment.

You will receive the payment minus any app fees after the 30 days of training.

Privacy + Safety

Community Guidelines

We have pretty straight forward community guidelines here to keep FITCLUB an awesome environment for everyone.

Refunds

Purchases made through the iOS mobile app cannot be refunded. On the iOS app, payments are processed by Apple and as a result we do not have the ability to refund. If you would like to request a refund, please reach out to Apple Support directly.

Spam or Abuse

In the event you feel you have been subject to spam or abuse, please contact us immediately. We take spam and abuse very seriously, and will do everything we can to resolve the situation.

Please remember we do not take personal responsibility for a user's actions. We have an open platform, and are not able to monitor all content. We simply provide the service of delivering the fitness stuff :)

However, we will do everything we can to resolve the situation and keep FITCLUB an awesome fitness environment.

Privacy Policy

For more information on FITCLUB's privacy policy be sure to review our privacy policy.

Terms of Use

For more information on FITCLUB's terms of use be sure to review our terms.

Spam or Abuse

We take spam and abuse very seriously.

Please contact us with specifics on the problem, and our team will take appropriate action to keep FITCLUB a friendly, productive, and helpful environment for everyone.

Contact support@fitclubapp.com

FAQs + Support

Please view our frequently asked questions. If you have a question that isn't listed below, please contact support@fitclubapp.com.

Facebook Login for New Account isn't working.

In the event Facebook login is not working, please create an account via username + email address.

If errors still continue, please contact support@fitclubapp.com.

My photos and videos are not uploading.

Uploading media may take more time depending on your internet connection.

If new media still does not appear after waiting and refreshing the screen, please contact support@fitclubapp.com.

I can't find an exercise. Can I add one?

There are over 550 exercises in FITCLUB. We currently do not let users create there own exercises to prevent duplicate named exercises.

If you cannot find a specific exercise and would like to add some, please contact support@fitclubapp.com and we'll add them.

Something isn't working right?

If you found an issue, bug or noticed something is working as expected, please contact support@fitclubapp.com.

We'll forward the inquiry to our dev team, and they'll work towards a solution.